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radioBee - HELP and FAQ

Q: Is my cell phone compatible with radioBee?
A: just try to download and start radioBee. You will see an error message if something is wrong. Otherwise, you should be OK. Check our forum for the latest updated list of confirmed working phones.

Q: Is it a free program?
A: Yes, so far. However you still need to have full data/internet service on your cell phone and your carriers will charge you for this one. You are the only one responsible for this plan and corresponding expences. Make sure that you have a flat rate internet plan on your phone, to avoid suprises. You can contribute the project with your feedback or through paypal, if you want to.

Q: Do you provide support?
A: The best way to share your experience and to ask questions is to use our forum. You can, also, send a feedback to support AT radiobee.com. Response is not guranteed. Please make sure that you mention your phone manufacturer, model, data plan. Again, the best way for communication is the forum.

Q: What kind of radio stations I can listen on my phone?
A: so far radioBee can catch almost every internet radiostation broadcasting in mp3 format with shoutcast server.

Q: How I can put the radiostation address in radioBee?
A: First, make sure that the desired internet radio is compatible (i.e. mp3 broadcast). Then use your desktop computer, open the radiostation in your browser there and check the url address of the mp3stream (usually from file info -> properties). Should be something like orbitel.fm:8000/retro . Then , open your cell phone, power-up radioBee and use "Add new" option wizard from the radioBee menu. It will ask you for the url - enter the same address there (DO NOT enter http://). The wizard will try to connect to your station and to get the information about the broadcasted media. Save it, play it - if everything is OK with the station - you will hear the sound after few seconds.

Important note: help us and other users - share the addresses of your working and favorite radiostations in the forum... Thanks!

Q: It plays the stations, but it breakes from time to time
A: Internet radios use different stream rate to broadcast their content... The higher rate means better quality, but also means you need a fast connection to catch it. Generally, if you have a regular gprs service and are trying to listen internet radio with 16-20kbps stream, you should be OK most of the time. If they broadcast at 24kbps or more, you probably need EDGE or even 3G data service on your phone. If the radioserver is overloaded, obviously there might be a delay. If you move or drive with the cell phone through areas with bad cellular data coverage, this also will reflect the radiosound quality. The good news is that 3G is coming sooner or later :-)

Q: It plays the stations, but i see a text "time out value" and a changing number - what is this?
A: Generally this number act like a real-time indicator for the connection quality. Lower means better, 0 - 1 means very good connection.

Q: I can not listen any sound!
A: current version of radioBee use the integrated cell phone mp3 player. Some phones have mp3 players, but they are not available to the java programs... other phones support mp3 sound only through your headset or only through the speaker. Check you phone and try your headset. Sometimes also you have to restart radioBee and try it again at better location. When you choose to play a station, it take few seconds (up to 10 seconds some times)

Q: I can not control the volume!
A: Some cell phones allow you to use the volume buttons, most don't. We are working on this challenge, check our next version.

Q: I have t-zone plan from t-mobile but can not download/ can not connect to the radio stations!
A: Unfortunatelly, T-zone (and any other limited data plan) will not work in the most cases, because your carrier just block the corresponding communication port. If this is the case, you need a full data plan. Ask your carrier for details.

Q: I have internet access on my phone and I can browse, but radioBee says there is Internet connectivity error!
A: Most of the phones have different profiles (settings, access points, ...) for internet/data connection for your phone browser and for your java programs. You have to set-up the java internet connection profile the right way. Please, contact your carrier for specific details and check our forum. It is very annoying, we know...

Q: I am trying ro install/run radioBee and it gave me a security exception/invalid certificate
A: Your cell phone has a java security settings, generally you have to grant permisiions to the java programs on your phone (and more specifically, radioBee) to use the internet connection and to use your mp3 player. Check your phone manual, ask your carrier and check our forum. Sometimes, if you have a branded phone, your carrier "lock" your phone to make sure that you can run only approved applications there. Currently we are developing agreements with different carriers for radioBee. If you have "unlocked" , i.e. non-restricted phone, you can use radioBee right away.

Q: Is my carrier supported?
A: Please, check our forum and share your experience.

Q: Is my cell phone supported?
A: Please, check our forum and share your experience.

Q: I am entering the radio address and it is not working!
A: First, please make sure that you are entering the correct url address and the radiostation is compatible. Some times the existing radioservers are down. Please also check our forum for list of compatible shared radiostations and checl our site for our next version - radioBee will support more phones and more radioservers in the near future.

Q: Man, this set-up sounds so complicated.. internet connection, mp3 player , unlocked phone... Is there any fastest way just to press the button and listen my music!
A: Unfortunatelly there is no a magic button yet... but we really try to make the miracle easy enough for you :-). Read the FAQ, read the forum, share your experince. Shake your brain ;-)

Q: What are these settings in the menu?
A: You can go ahead and modify/play with them - sometimes you can reach better sound quality on specific phones. Share you experience in the forum :-).

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